Is it possible to rework an existing site's UX?

No one knows the resources that went into building HealthCare.gov, but the government quickly realized it wasn't enough after that terrible first day, so they decided to bring in a crew of leading tech experts to fix the website's many, many problems. But the job was already at least partially completed by three unknown coders living in San Francisco. 

Read the Altlantic article here.

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